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Shipping & Returns

At Vessel, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can either return your order for a refund, or exchange it for something else. Any return or exchange must be made within 15 days from the date of receipt. Returned or exchanged products must be in the condition you received them, and in the original box and/or packaging. A refund will only be given for the cost of the item. Shipping and handling is non-refundable. A restocking fee of 10% will be deducted from the refund. Buyer must pay for the return shipping and handling charges. Please include a copy of your receipt along with the returned or exchanged goods.

Email: [email protected]

custom bag turnaround time
bag 15 Business days 25 Business days 55 Business days
original $1000 $800 $650
deluxe $1000 $800 $650
pro $1000 $800 $650
mini-original $950 $750 $600
lux cart $850 $750 $500
player $730 $530 $380

Contact us for bulk pricing.
*Turnaround time will begin upon receipt of payment and design approval