SHIPPING

We currently offer international shipping to the following countries: Canada, Japan, Mexico, South Korea, Australia, Monaco, Germany, United Kingdom, Taiwan, France, Indonesia, Malaysia, Netherlands, Singapore, Sweden, Austria, Spain, Philippines, New Zealand, South Africa (8 of 9 provinces), Thailand, Hong Kong SAR, Belgium, Italy, Bahrain, Switzerland, Norway, China, United Arab Emirates, Estonia, India, Ireland, Lithuania, Finland, Qatar, Latvia, Israel, Denmark, Brunei. *Shipping to the UK requires a minimum order of €135.

Shipping Methods

- DHL Express: Canada & Europe 4-8 business days. Rest of the World 8-14 business days.

- FedEx International Economy: 2-5 business days.

- FedEx International Priority: 1-3 business days.

Please note, these times are only estimations and vary depending on exact location and product(s) ordered. This does not include time for personalization and handling.

If your country is unavailable or if you have any questions about international shipping, please contact us at info@vesselbags.com.

- Rates will vary depending on the shipping method, VAT tax, exact location and product(s) ordered. 

- For a shipping quote you can add all your items to cart and preview your shipping costs at checkout.

Orders without personalization will ship from our warehouse within 1-2 business days from the time the order is placed.* Please note, the actual delivery time will vary depending on mail carriers and exact shipping location.

*This window may be delayed during observed holidays.

Tracking information will be emailed to you as soon as your order ships!

FedEx 2Day shipping is available within the United States for an additional fee. Please note, this will only expedite the time in which the package is in transit, and does not expedite the time required for personalization. Contact info@vesselbags.com for any inquiries.

If you have not received your package and you have a tracking number that indicates your package has been delivered, please follow these steps within 48 hours of the expected delivery date and we'll be happy to help you locate your package or send you a new one.  

- Please be sure to search for the package in nearby areas

- Please email info@vesselbags.com with 'Lost Package' in the subject line

- We will contact you within 48 hours with an update

- In the meantime, please be on the lookout for your package

Customization

- Customization is the process of designing a made-to-order custom bag. Our customization process allows you to choose your own bag model, colors, material textures, logos and embroidery. The standard turnaround time for custom bags is 87 business days.

- Personalization is the process of adding a logo and/or text to any of our in-line products. Items with personalization ship within 4 weeks from the date of purchase. In-house personalization options include: 

Embroidery

Nameplate engraving

Heat transfer

Email info@vesselbags.com to personalize any piece!

Choose from 23 colorways and 8 material textures through our online customizer. We do offer the option of dyeing new colors. If you need a bag to match a specific color, please visit www.pantone-colours.com to find the color code and we will match your color for an additional $200 per color.

Yes! If you would like to see the materials in person, you can order a Swatch Kit for $20. Once you choose the materials and colors of your liking you can return the swatch kit and will happily apply the $20 towards your custom bag order!

We require written permission from the organization to put any trademark or copyright logos on your bag.

The price of a custom bag includes unlimited logos. The exact number of logos we can fit on a bag will vary by your exact bag model and size of logos.

- In most cases, your bag will be embroidered.

- If your logo or pattern is very detailed, we will have to screen print your design.

- You can also request any logo / text to be screen printed for an additional $200.

Absolutely! Our design team is available to assist you with the design of your bag. Simply email richard@vesselbags.com to connect with a designer!

- We are currently offering custom options on our golf bags and headcovers.  

- Check out our customization product pages for more information.