At VESSEL, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can return your order for a refund or exchange. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. A refund will only be given for the cost of the item. Returns are credited to the original form of payment.

  • Shipping & handling are non-refundable. 
  • Custom items & Gift Cards are non-refundable.
  • Logo & name personalization fees are non-refundable. There is an additional 10% restocking fee for personalized orders.

 

Golf Bag Returns

  • There is a flat $20 return label fee for all golf bags + golf travel cases.
  • Buyer may use their own return label.

 

Holiday Returns

Orders placed between November 1, 2021 - December 31, 2021 will be eligible for a return or exchange through January 31, 2022.

Gift Returns: If an order cannot be found, we will issue a store credit at the item’s current price, minus 30 percent. Please contact info@vesselbags.com if you would like to make a gift return.