At Vessel, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can either return your order for a refund or exchange it for something else. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them, and in the original box and/or packaging. A refund will only be given for the cost of the item. Returns are credited to the original form of payment.
- Shipping and handling are non refundable. Buyer must pay a $20 return label fee or buyer may use their own return label.
- Custom items and gift cards are non refundable.
- Logo and name personalization fees are non refundable. There is an additional 10% restocking fee for all personalized orders.